HomeFAQ

FAQ

Answers to all your questions in one place

or any additional questions, please do not hesitate to contact us. Our staff is readily available to assist you.

What age range of patients do you treat?

We specialize in treating infants, children, and adolescents up to 18 years old.

Do I need an appointment for pediatric urgent care?

No, we offer walk-in appointments for pediatric urgent care. However, we recommend that you call ahead to check wait times and to ensure that we can accommodate your child’s needs.

What are your hours of operation?

Kiddos health:
8:00am to 5:00PM
Monday through Friday

Kiddos Urgent care:
Weekdays: 9:00 Am till 8:00 PM
Weekend: 12:00 PM till 4:00 PM

What should I do if I need to cancel or reschedule my appointment?

Please call our center as soon as possible to cancel or reschedule your appointment. This allows us to accommodate other patients who may need to see a healthcare provider.

How do I request a refill for my medication?

ou can request a medication refill by calling our center or using our online patient portal. Please provide the name of the medication, the dosage, and the pharmacy where you would like the medication to be filled.

How do I schedule an appointment?

You can schedule an appointment by calling our center or using our online patient portal. Please provide your name, phone number, and reason for the appointment.

What should I do if I am experiencing a medical emergency?

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. Do not wait to seek medical attention.

How do I obtain my medical records?

You can obtain your medical records by completing a medical records request form and submitting it to our center. You may also be able to access your records through our online patient portal.

What should I bring to my child's appointment?

lease bring your child’s insurance card, a list of any medications they are currently taking, and any relevant medical records or test results. You may also want to bring snacks or activities to keep your child entertained during their visit.

Do you offer telehealth appointments for pediatric care?

Yes, we offer telehealth appointments for certain types of pediatric care. Please contact our center to inquire about telehealth availability and to schedule an appointment.

What types of insurance do you accept?

We accept a variety of insurance plans, including private insurance, Medicaid, and Medicare. Please check with your insurance provider to confirm coverage and any out-of-pocket costs you may be responsible for.

How long will I have to wait for my appointment?

Wait times vary depending on the specialty and time of day. We strive to see patients as soon as possible and make every effort to minimize wait times.

Do you offer COVID-19 testing and vaccinations?

Yes, we offer COVID-19 testing and vaccinations for eligible patients. Please check our website or call our center to schedule an appointment or to learn more about our COVID-19 services.

What types of diagnostic tests do you offer?

We offer a variety of diagnostic tests, including blood tests, X-rays, ultrasounds, CT scans, and MRI scans. Your healthcare provider will determine which tests are appropriate for your condition.

Can I see a specialist at your center?

Yes, we have a team of specialists who provide care in various specialties, including cardiology, neurology, and pulmonology. Your healthcare provider can refer you to a specialist if necessary.

Do you offer interpreter services, including Spanish?

Yes, we offer interpreter services for patients who require assistance with communication, including Spanish. Please let us know in advance if you need interpreter services. We have Spanish interpreters available to assist our patients.

Kiddos Health Center provides exceptional pediatric care in Chicago, with specialties in Cardiology, Neurology, Pulmonology, and Urgent care.

Working hours

Contact details

© 2024 · Crafted with passion by Weblers